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Refund Policy

We understand that sometimes you may not be fully satisfied with your purchase. However, due to the nature of our products, we are unable to accept returns. If your item does not meet your expectations or you have any concerns, we encourage you to contact us so we can work together to find a solution. Your feedback is extremely valuable, and we genuinely appreciate the chance to address any issues.

If you have any additional questions, please visit our Support page or email us at support@vivrx.com. We’re available 7 days a week, and are always here to help.

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VIV RX

Longevity prescriptions delivered. Compounded in USA.

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Compounded TirzepatideCompounded SemaglutideMIC + B12 Injection

Longevity

MIC + B12 InjectionSermorelin InjectionNAD+

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Prescription products require an online evaluation by a licensed medical professional. Medications are prescribed by licensed physicians as part of our programs, and actual product packaging may vary. The FDA does not review compounded medications for safety or effectiveness. For prescription items, Viv Rx will arrange a consultation with a qualified healthcare provider. If approved, prescriptions can be filled at a partner pharmacy.

Note: These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

VIV RX is a telehealth platform connecting patients with licensed providers. Medications are prescribed by independent physicians and dispensed by licensed pharmacies. All medications are shipped via partner pharmacies. Prescriptions are fulfilled by licensed U.S. compounding pharmacies.

VIV RX services are available to adults 18 and older located in the United States; availability may vary by state. VIV RX is not for use in medical emergencies — if you think you are having a medical emergency, call 911 or go to the nearest emergency room. Plans are recurring monthly subscriptions billed until canceled; you may cancel anytime with no cancellation fee. Treatment outcomes are individual and results vary; no outcome is guaranteed.

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